The Language Access Metro Project

Posted by Alex on October 7, 2009 under Translation News | Be the First to Comment

About a year and a half ago, Missouri was experiencing a sudden increase in immigrants and refugees that were not able to speak English efficiently. Not only was the line of communication blurred in everyday conversation, but also in doctors’ offices, where patients couldn’t describe their ailments to the staff.

Until recently, individuals were bringing in friends, family, and children to help them translate what their doctors where telling them and vice-versa. While this method worked for most patients, it was ultimately risky, as these individuals did not posses a broad enough vocabulary to translate the full breadth of medical terminology.

As reported by TMCnews, the solution to this problem was the Language Access Metro Project, where individuals in need of translators can have access to interpreters fluent in their native languages. Not only are these translators skilled in language interpretation, but they are also trained to watch for cultural signs and body language to fully communicate what the patient is saying.

The system has been a hit, and there are now hopes to extend their services further to other states.

Read this full story at TMCnews: Interpreters step up for better health