Completing phone user manuals and Q&A's
Cricket Wireless has many clients they offer their cell phone services to, including many countries. Throughout our structured work flow, we make sure the company's project is completed by the same translator so the work they receive back is consistent and of the high quality that they received on all previous work.
The client experiences complex challenges when making sure before all projects they are ready to release are regularly available to all of their cliental, no matter what the language is they want to have all of their basics covered so there customer is satisfied in the product they have purchased.
Translation Cloud Solution
Since 2012 Translation Cloud and Cricket Wireless have been working together to meet the translation quality and standards they have grown to expect. Not only the fast turnaround times, reduced cost, and working with the same translator always on their specific projects to ensure they receive the quality of work they have grown to expect. By ensuring all projects are completed smoothly, on time and no matter what the volume of project the best rates are always offered. We maintain constant contact between the client and the project manager so any questions, changes, or concerns are always immediately addressed and handled in a promptly manner to ensure that the highest level of customer service is always provided.
Translation Cloud assists Cricket Wireless to get all of their latest and best market items out to all of their clients interested while offering the languages and services they would require to make the process as simple as possible for each individual company.
- Receive documents from the company with the project requirements
- Receive the multiple target language translation requests
- Gather the program needed to complete the requested job (InDesign, Excel)
- Increase in productivity
- Lower rates
- Fast Quality Service
- Constant customer contact
- Project progress could be tracked
- Customer Service Representatives available in the USA
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