Translation Services » Careers » Product & Growth Manager
Full-time · Remote · significant overlap with U.S. Eastern Time · Posted September 23, 2026
Decide what our engineering team should build and why. You sit between customers, analytics, growth, design and engineering, turning problems into improvements that move activation, conversion, retention and revenue.
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About the Role
We are looking for a Product & Growth Manager to determine what our engineering team should build and why.
You will sit between customers, analytics, growth, design, and engineering. Your responsibility is not simply to manage a backlog. You will identify customer problems and business opportunities and turn them into product improvements that increase activation, conversion, retention, and revenue.
What You’ll Own
- Maintain and prioritize the product roadmap.
- Analyze customer behavior and product usage.
- Interview customers and investigate recurring problems.
- Translate business requirements into clear specifications for developers.
- Improve onboarding and first-time user experience.
- Identify friction throughout signup, purchase, and product usage.
- Develop product experiments and A/B tests.
- Participate in pricing and packaging initiatives.
- Analyze feature adoption and determine which functionality creates value.
- Coordinate launches with engineering, growth, and customer support.
- Maintain product KPIs and report results.
- Identify features that should be improved, simplified, automated, or removed.
What Success Looks Like
- Higher user activation
- Higher free-to-paid conversion
- Improved retention
- Increased product usage
- Faster time-to-value
- Better engineering prioritization
- Fewer unnecessary features
- Revenue generated by product improvements
Who We’re Looking For
- Experience managing SaaS products.
- Strong analytical ability.
- Comfortable working closely with engineers.
- Understanding of UX and conversion optimization.
- Ability to write clear product requirements.
- Commercial mindset: understands that product decisions ultimately need to create customer and business value.
- Strong communication skills.
- Comfortable operating in a small company with limited bureaucracy.
Experience with PLG SaaS businesses is particularly valuable.
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Translation Services USA has been delivering certified translation work since 2002. Alongside the agency we run two SaaS products — ConveyThis, which translates websites, and DocTranslator, which translates documents — and we are now building the growth function around them.
Applicants are welcome from any country. See all open roles.
Translation Services USA is an equal opportunity employer.